SELLING PARTNER SUPPORT Apr 2021 - April 2023
• Researched assistance requested and offered accurate
information to resolve issues and respond to inquiries.
• Communicated with clients over phone, email and chat
platforms.
• Resolved product and service issues promptly.
• Helped team performance by training and mentoring new
employees.
• Issued refunds, merchandise exchanges and price
adjustments in compliance with company policies.
• Provided solutions, recommendations and replacements
with empathy and positive feedback.
• FBA expert with over 2 years of experience
•Researched assistance requested and offered accurate
information to resolve issues and respond to inquiries.
• Communicated with clients over phone, email and chat
platforms.
• Resolved product and service issues promptly.
• Helped team performance by training and mentoring new
employees.
• Issued refunds, merchandise exchanges and price
adjustments in compliance with company policies.
• Provided solutions, recommendations and replacements
with empathy and positive feedback.
• FBA expert with over 2 years of experience