Salesforce Administrator
LRN Corporation, Costa Rica
Job Description
About LRN
Do you want to use your Salesforce expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact.
LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,5000 companies worldwide (including some of the world’s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform.
Position: Salesforce Administrator
Location: Home based in Costa Rica
The Salesforce Admin/Developer is responsible for architectural design and implementation, including both hands-on practical development and technical leadership of our global Sales organization. The Salesforce Admin/Developer will join our growing Sales Operations team, working alongside a Director of Sales Operations to ensure that Salesforce meets the evolving needs of our rapidly growing business.
This position is a remote-based role working US EST/CST
The individual in this role will have the opportunity to:
- Design and create application architecture and develop solutions that achieve business objectives that are secure, scalable and maintainable; translating business requirements into systems, services, and solutions.
- Implement automation to improve processes and support critical business functions.
- Design and plan integrations between Salesforce and third-party systems.
- Effectively partner with various teams to define and implement elegant, scalable and sustainable technical solutions using Salesforce technologies with best practices in mind.
- Create and enable best practices, governance measures, and patterns for custom and configured solutions on the Salesforce platform.
- Design user-focused and innovative Salesforce solutions involving configuration of Salesforce, creation of complex data models, external integration, business process automation and custom functionality to solve business requirements.
- Identify best practices, gap areas, and/or any areas of opportunity for improvement in existing process
- Develop training plans, materials, and documentation for platform user
Requirements
- 1+ years of Salesforce application development
- 1 years of technical amp; functional expertise in Salesforce CPQ
- 1 years of hands-on experience in designing or contributing towards a future state design
- Has developed large-scale, end-to-end CRM Sales solutions using Salesforce
- Experience with highly customized Salesforce API integrations/endpoints
- Project Management skills; comfortable managing multiple initiatives
- Proficient with Apex and SDLC Management process
- Refactoring and tuning Apex codebases for performance improvement
- Must have experience in leading and translating business requirements ((BA amp; SA mix of experience)
- Good understanding of automation tools (process builder, flows, approvals, email notifications, etc)
- Experience in integrating systems with middleware or connectors
Benefits
What we offer:
- Competitive salary amp; benefits
- Competitive annual leave entitlement, plus public holidays in Costa Rica
- Bereavement Days
- Health Insurance
- Travel Insurance
- All the usual Government benefits for Costa Rica
LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.