JOB BRIEFING
Our Quality Engineers are a key part of a multidisciplinary product development and continuation engineering team. Specifically, Operations Quality is key to establishing and sustaining our business culture of continuous improvement by leveraging data to improve processes, eliminate waste, and compel the business and our customers to take action. We enable business growth by developing quality professionals in the areas of predictive engineering, lean six sigma, root cause analysis, issue investigation, and process control. This role will advocate for the customers’ quality expectations and requirements of our day to day performance in engineering, manufacturing, and supply chain, while balancing accountability between both companies to achieve exception product quality performance in compliance with government and regulatory agency requirements and directives.
DUTIES AND RESPONSIBILITIES:
Achievement of KPI Targets: Must be proficient at achieving outcomes on-time, with high quality documentation content, and cross-functional team awareness/support (internal amp; external);CAPA amp; SCAR Processes; Process Qualification amp; Validation, Equipment (Functional Test, Assembly Fixtures; Manufacturing Aids, etc) Selection amp; Qualification Process Control amp; Yield/Trend Monitoring; Return Material Authorization (Customers to Nextern); Return Material Authorization (Nextern US to other Nextern OUS sites); Failure Analysis of Returned Products (Out of Box amp; Fielded); among others
Technical Expertise: The following product types will require technical leadership and expertise to contain issues, determine root cause of issues, drive corrective actions internal to Nextern and collaboratively with customer collaborators such as Molded Plastic Parts (including pad/laser print suppliers), and but not limited to Gluing, Mating, and Fastening Processes for Enclosures
Business Systems amp; Software Tools:This role must be competent, trainable, and adaptable to the daily use of such systems, applications, and tools: Database Analysis (Excel, Pivot Chart/Tables, Access, VBA Scripts, etc); Material/Inventory Movements (ERP Systems, Receiving Inspection Processing; Non-Conforming Material Processing, RMA Processing, Epicor, etc); Enterprise QMS (Master Control, Grand Avenue, etc); Common Business Applications (Microsoft Office); Electronic Record Management System (Rocket Software, Agile PLM, EPDM, etc); Collaboration amp; Accountability Applications (Teams, SmartSheet, OneNote, etc)
Leadership amp; Overall Contribution:
Leadership Contribution: Based on level of this role, the contribution must be aligned to the following expectations: Continuous Improvement; Data Analysis; Customer Service amp; Management: Peer to Peer Interaction; and but not limited to Project Management.
Requirements
Benefits
Competitive compensation package