Medical Virtual Assistant

Medical Virtual Assistant
Zipdev, Costa Rica

1 Year
0 - 0
Job Type
Job Shift
Job Category
Career Level
As mentioned in job details
Total Vacancies
1 Job
Posted on
Mar 7, 2024
Last Date
Mar 16, 2024

Job Description

Zipdev is looking for a talented Medical Virtual Assistant to join our remote team and collaborate with a US-based client. As Virtual assistant you will play a crucial role in supporting healthcare professionals and ensuring the smooth operation of our medical practice. You will perform administrative tasks, manage patient records, and assist with medical terminology-related duties. This role requires excellent organizational skills, attention to detail, and a strong understanding of medical terminology.


  • Working as virtual front desk and admin support for her clinic, answering phones, emails, scheduling patients, uploading labs, checking legal docs, following up with patients for labs, etc.
  • Managing calendar as a high-level exec assistant.
  • Maintain electronic health records (EHR) and ensure accuracy and completeness of patient information.
  • Communicate effectively with healthcare providers, patients, and other team members.
  • Assist in developing marketing materials and promotional campaigns to attract new patients and retain existing ones.
  • Coordinate with medical staff to ensure timely and accurate documentation of patient encounters.
  • Assist patients with scheduling appointments, accessing telehealth services, and navigating healthcare portals.
  • Provide excellent customer service to patients, addressing their questions, concerns, and feedback.


  • Bachelor's degree in Healthcare Administration, Marketing, Communications, or a related field.
  • Experience working in a healthcare setting or medical office environment.
  • 2+ years of experience as a Virtual Assistant
  • Proficiency in Google Suite: Google Calendar and Google Drive.
  • Strong written and verbal communication skills in English.
  • Previous experience in marketing or customer support roles is preferred.
  • Currently living in Latin America

Nice to haves:

  • Familiarity with electronic health records (EHR) systems.
  • Experience in social media advertising.
  • Familiarity with medical terminology and understanding of healthcare practices and procedures.


  • Work remotely Monday - Friday, 40 hours a week (no weekends)
  • Vacation: 10 business days a year
  • Holidays: 5 National Holidays a year
  • Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day)
  • Parental Leave
  • Health Care Reimbursement
  • Active Lifestyle Reimbursement
  • Quarterly Home Office Reimbursement
  • Payroll Deduction Purchase Plans
  • Longevity Bonus
  • Continuous Learning Bonus
  • Access to Training and Professional Development Platforms
  • Did we mention it's REMOTE?!!

Job Specification

Job Rewards and Benefits


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