Customer Support - Phones- LATAM Jamaica (3463)
ModSquad, Costa Rica

ModSquad has partnered with an online college book retailer; mods will provide support via phone and email to students, teachers, and faculty.
Commitment:30 hours per week90 days
Hourly Rate:To be discussed in the interview phase
Language:English
Orientation Begins:TBDWhat we ae looking for

• Professional-level English skills
• Customer service experience on live calls
• A working headset
• Quiet area to take calls
• Tech support skills (a plus; not required)
• Familiarity with online education services (a plus; not required)
• 30 wpm typing speed
• Hard-wired internet (no wi-fi)
• Able to commit to 30 hours per week
• Willing to take phone calls
• Willing to download a virtual work environment

***IMPORTANT*** Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Please note: A Chromebook is not sufficient for ModSquad projects.
Who is ModSquad?ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.
ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. ***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process
Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time.