RFP Assistant
LRN Corporation, Costa Rica
Job Description
About LRN
Do you want to use your administrative expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact.
LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,800 companies worldwide (including some of the world’s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform.
About the role:
We are seeking a highly organized and detail-oriented Sales RFP Assistant to join our team. The Sales Administrative Assistant will play a crucial role in supporting our sales department and ensure smooth operation of daily sales activities. The ideal candidate will have excellent administrative and communication skills, exceptional attention to detail, and the ability to work effectively in a fast-paced environment. This role offers an exciting opportunity to contribute to the success of our sales team and the overall growth of the company.
What you’ll have the opportunity to do:
- Assist in the preparation and coordination of sales presentations, proposals, and RFP responses.
- RFP Response Creation: Collaborate with the sales and marketing teams to gather necessary information and develop high-quality responses to RFPs, RFIs (Request for Information), and RFQs (Request for Quotation). This includes understanding client requirements, conducting research, and tailoring responses to address specific needs.
- Content Management: Maintain a repository of RFP content, including templates, standard responses, case studies, and supporting documents. Ensure all content is up to date, accurate, and aligned with the company's branding and messaging. Update this info in RFPio (RFP response tool)
- Coordination and Project Management: Coordinate the RFP and client questionnaire process, including organizing meetings, gathering inputs from subject matter experts, and managing timelines to ensure timely completion of proposals. Act as a central point of contact for RFP-related inquiries and follow-up requests.
- Review and Editing: Review and edit RFP responses for clarity, consistency, grammar, and overall quality. Ensure that responses adhere to formatting guidelines, answer all questions thoroughly, and effectively highlight the organization's unique value propositions.
- Continuous Improvement: Contribute to the development and enhancement of RFP processes, templates, and best practices. Proactively identify areas for improvement, streamline workflows, and suggest innovative approaches to enhance the quality and efficiency of RFP responses.
- High school diploma or equivalent; additional qualifications in business administration or sales will be a plus.
- Proven experience in an administrative role, preferably in a sales or customer-oriented environment.
- Strong proficiency in MS Office (Word, Excel, PowerPoint) and experience with CRM software.
- Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Exceptional attention to detail and accuracy in data entry and record keeping.
- Strong English written and verbal communication skills, with the ability to effectively interact with individuals at all levels.
- Ability to work both independently and collaboratively in a team environment.
- Strong problem-solving skills and the ability to adapt to changing priorities.
- Professional and friendly demeanor with a customer service-oriented approach.
Requirements
You should have:
- High school diploma or equivalent; additional qualifications in business administration or sales will be a plus.
- Proven experience in an administrative role, preferably in a sales or customer-oriented environment.
- Strong proficiency in MS Office (Word, Excel, PowerPoint) and experience with CRM software.
- Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Exceptional attention to detail and accuracy in data entry and record keeping.
- Strong English written and verbal communication skills, with the ability to effectively interact with individuals at all levels.
- Ability to work both independently and collaboratively in a team environment.
- Strong problem-solving skills and the ability to adapt to ch